Oracle Linux Basic Support

$499
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Oracle Linux Basic Support delivers 24/7 global assistance for Linux environments with a subscription model based on physical CPU pairs. It provides access to patches, updates, and lifecycle tools, ensuring secure and efficient operations for traditional, cloud, and virtualized workloads.

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Description

Oracle Linux Basic Support provides reliable, global, around-the-clock support for your Linux operating system, ensuring smooth operations for your critical workloads. Designed for traditional, cloud-based, or virtual environments, Basic Support gives you access to Oracle’s expertise and robust tools to manage your Linux infrastructure efficiently.

Key Features:

  1. 24/7 Global Support:
    • Unlimited service requests via web or phone, backed by Oracle’s support experts.
    • Available in 145 countries, 27 languages, and through 18 support hubs worldwide.
  2. Comprehensive Update Access:
    • Access to patches, updates, and security fixes through the Unbreakable Linux Network (ULN) and Oracle Linux YUM server.
  3. No Licensing Costs:
    • Oracle Linux software is free, with all charges related to the support services.
  4. Lifecycle Management Tools:
    • Utilize Oracle Linux Manager and Oracle OS Management Hub for efficient system configuration, updates, and maintenance.
  5. Security and High Availability:
    • Includes enterprise-grade high availability solutions like Oracle Clusterware.
    • Dynamic tracing with DTrace provides real-time system insights.
  6. Support for Containers:
    • Tools like Podman, Buildah, and Skopeo enable seamless container creation and management for Oracle Linux 9 and 8.
    • Oracle Container Runtime for Docker is available for Oracle Linux 7.
  7. Indemnification Protection:
    • Comprehensive indemnification for intellectual property claims ensures peace of mind for all supported Oracle Linux users.
  8. Scalable Pricing Model:
    • Subscription pricing is per physical CPU pair, ensuring flexibility and scalability for your infrastructure.

Why Choose Oracle Linux Basic Support?

  • Access industry-leading 24/7 technical support and expert assistance.
  • Seamlessly manage your Linux environment with robust lifecycle tools and high availability solutions.
  • Benefit from a cost-effective support model with no licensing fees.

Ideal Use Cases:

  • Traditional Workloads: Support for on-premise Linux environments.
  • Virtual Environments: Reliable management for low-density virtualized systems.
  • Cloud-Based Systems: Robust support for cloud-native applications and hybrid cloud deployments.

Additional Benefits:

  • Basic Support includes long-term availability for Oracle Linux Releases 5, 6, 7, 8, and 9 for up to 10 years, with optional extended support.
  • Access tools and updates through multiple channels, including the Oracle Linux YUM server and Oracle Container Registry.